The boring stuff!
There are rules and regulations that govern how companies use and retain your information, we are not exempt from those rules and have to have something written on our website telling you all about them….
If you are interested in knowing everything about everything feel free to visit the Information Compliance Officer via the link who can explain it all far better than us. ICO.
Introduction
This privacy notice provides you with details of how we collect and process your personal data through your use of our site www.oncoarse.net
By visiting our website and providing us with your data you are agreeing that you are over 13 years of age.
This is us (On Coarse.net), I am the Data Controller (Graham Garnham) and I am responsible for your personal data (referred to as “me”, “I” or “mine” “we” “us” or “ours” in this privacy notice).
Our contact details:
Full name of legal entity: On Coarse Angling Coaching
Email address: oncoarse@btinternet.com
Postal address: 114 High Rd, CO2 0EA
Please help us to keep up to date with the information we hold on you by emailing us any personal information changes (such as new address) to oncoarse@btinternet.com
What information (data) is being collected?
‘Personal data means any information capable of identifying an individual’.
It does not include anonymised data
Communication Data: That includes any communication that you send to us whether that be through the contact form on our website, through email, text, social media messaging, social media posting or any other communication that you send us.
We process this data for the purposes of communicating with you, for record keeping and for the establishment, pursuance or defence of legal claims.
Our lawful ground for this processing is our legitimate interests which in this case is to reply to communications sent to us, to keep records and to establish a pursue of a legal contract or defend legal claims.
Customer Data: That includes data relating to the contract of our servicesfor your coaching, such as your name, title, address, email address, phone number and contact details.
We process this data to supply the services you have contracted us for and to keep records of such transactions.
Our lawful ground for this processing is the performance of a contract between us and and/or taking steps at your request to enter into such a contract.
User Data: That includes data about how you use our website and any online services together with any data that you post for publication on our social media or other online services.
We process this data to operate our website and ensure relevant content is provided to you, to ensure the security of our website, to maintain back- ups of our website and/or databases and to enable publication and administration of our website, other online services and business.
Our lawful ground for this processing is my legitimate interests which in this case is to enable me to properly administer our website and business.
Technical Data: That includes data about your use of our website and online services such as your IP address, your login data, details about your browser, length of visit to pages on our website, page views and navigation paths, details about the number of times you use our website, time zone settings and other technology on the devices you use to access our website. The source of this data is from our analytics tracking system.
We process this data to analyse your use of our website and other online services, to administer and protect our business and website, to deliver relevant website content. Our lawful ground for this processing is our legitimate interests which in this case is to enable us to properly administer our website and our business and to grow our business and to decide our marketing strategy.
Marketing Data
Simple, we don’t send marketing messages.
Sensitive Data
Given the nature of our role we may well be requesting some sensitive data about you.
The information you provide will allow us to cater for any specific requirements bank side.
Sensitive data refers to data that includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, and information about your health/ disabilities.
However we will not be seeking any sensitive information such as your genetic and biometric data.
We do not intend to collect any information about criminal convictions or offences.
Where we are required to collect personal data by law, or under the terms of the contract between us and you do not provide us with that data when requested, we may not be able to perform the contract.
We will only use your personal data for a purpose it was collected for.
We may process your personal data without your knowledge or consent where this is required or permitted by law.
Cookies are involved in this data collection somewhere along line, more about them later!
How do we collect your data?
When someone visits our website we use a third party service to collect standard Internet log information and details of visitor behaviour patterns. (Google Analytics based outside of the EU)
We may automatically be collecting certain data from you as you use our website because of the cookies and similar technologies doing their thing in the background. Please see our Cookie Policy for more details about this.
And then there are other third parties such as social media and advertising networks such as Facebook (also based outside the EU).
So basically the data is collected via our website, phone, text or email.
If we start to work together we will retain your information on a paper - based spreadsheet.
What data am I after?
Via our webform submission, phone call, text or email and Facebook.
Why is it being collected?
We need to retain some of your data to enable us to do our job!
How long will it be kept for?
The personal information that you provide (names/address/tel. no’s /email addresses etc) is held on a paper based spreadsheet for as long as necessary.
Who will it be shared with?
Normally… without your express permission… No one!
This is after all about OUR working relationship!
However there might be a few occasions where I do need to share your personal data with the following:
The Professional Anglers Association and Angling Coaching Initiative
This information is shared purely for developmental purposes.
Professional advisers including lawyers, bankers, auditors and insurers, in the event of any complaint or claim either against us by you. Or against you in a claim instigated by us.
Government bodies that require us to report processing activities.
Third parties to whom we transfer or merge parts of our business (in the event we am unable to fulfil our contact due to illness or other unforeseen complication)
We require all third parties to whom we transfer your data to respect the security of your personal data and to treat it in accordance with the law. We only allow such third parties to process your personal data for specified purposes and in accordance with our instructions.
What will be the effect of this on the individual concerned?
Hopefully only a positive one as it allows us to keep in regular contact during our working relationship.
Is the intended use likely to cause individuals to object or complain?
We cant think of a reason for objection or complaint if we are working together, it is best practice to maintain some form of system to record details for the duration of our working relationship.
Use of Cookies
Find out more about the use of cookies here. Cookie Policy
Our site obviously does use them, and you should have ticked a cookie generation button when you logged into it.
You can set your browser to refuse all or some of them, but please be aware the site might not work as well if you refuse or disable them.
Social Media
If you send us a private or direct message via any of the social media platforms, we will store the message for 12 months.
It will not be shared with any other organisations.
They all seem to know when you have looked at websites and pages, don’t ask me how, but trust me they are not passing your data on to me.
Third Party Links
You’ll also find links on my website to other Angling Suppliers. Their sites are not within our control and this privacy policy does not cover those links or their pages AND we are not responsible for their privacy notices. When you leave our site please read the privacy notices on every website you visit
Data Security
We have put in place security measures to prevent your personal data from being accidentally lost, used, altered, disclosed, or accessed without authorisation. There is no need for us to share your data with any third party other than those persons outlined above.
They will only process your personal data on our instructions and they must keep it confidential.
We have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach if we am legally required to.
Data Retention
We will only retain your personal data for as long as necessary to fulfil the purposes I collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
When deciding what the correct time is to keep the data for we look at its amount, nature and sensitivity, potential risk of harm from unauthorised use or disclosure, the processing purposes, if these can be achieved by other means and legal requirements.
For tax purposes the law requires us to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they stop being customers.
In some circumstances we may anonymise your personal data for research or statistical purposes in which case we may use this information indefinitely without further notice to you.
How can YOU access your data, to change or delete it?
Your legal rights…
Under data protection laws you have rights in relation to your personal data that include the right to request access, correction, erasure, restriction, transfer, to object to processing, to portability of data and (where the lawful ground of processing is consent) to withdraw consent.
You can see more about these rights at:
If you wish to exercise any of the rights set out above, please email us at oncoase@btinternet.com
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive or refuse to comply with your request in these circumstances.
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you.
If you are not happy with any aspect of how we collect and use your data, you have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would be grateful if you would contact us first if you do have a complaint so that we can try to resolve it for you.
You DO have the right at any time during our working relationship to ask that we delete the information we hold on you.
AND FINALLY…
Honest Opinions
You’ll see honest opinions on our website, these are words from satisfied clients who have used our services. If you too are kind enough to comment on our services we will be seeking YOUR permission to plaster your comments all over our social media and website too.